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Canvas study support

YY Canvas Assistant

Contact YY

This page will list the direct support channel for account, product, billing, privacy, or policy questions.

Support email

To be confirmed before paid launch.

What to include

To help us understand your request, include:

  • The email address associated with your YY account.
  • A short description of the question or problem.
  • Relevant dates and screenshots, with sensitive details removed.

Keep sensitive information private

Do not send your Canvas access token, password, full payment card number, or card security code in a support message.